Director, Youth Development, Volunteers, and Members

·       Lead the department in developing annual and multi-year work plans, ensuring integration into ERCS’s overall program and operational plan.

·       Provide technical guidance to regional and zonal branches to ensure consistency and alignment in volunteer, member, and youth initiatives.

·       Manage volunteer recruitment, orientation, deployment, and retention systems.

·       Coordinate volunteer capacity-building programs, including training, coaching, and mentoring.

·       Develop recognition mechanisms to motivate and sustain volunteer engagement.

·       Strengthen community-based volunteer structures and support branch-level volunteer networks.

·       Implement membership growth campaigns and ensure smooth membership registration processes.

·       Design and oversee member engagement activities that foster loyalty, participation, and service.

·       Coordinate the delivery of member benefits and services in collaboration with relevant ERCS departments.

·       Collect and analyze membership data for informed decision-making.

·       Implement youth leadership and empowerment programs in line with ERCS and IFRC strategies.

·       Coordinate the establishment and strengthening of Red Cross/Red Crescent youth clubs in schools, universities, and communities.

·       Facilitate youth participation in humanitarian innovation, advocacy, and service delivery initiatives.

·       Support mentorship and leadership pipelines for young volunteers and members.

·       Collaborate with government agencies, NGOs, schools, universities, and youth organizations to advance volunteerism and youth initiatives.

·       Support the DSG in representing ERCS in national and international forums on volunteerism, membership, and youth development.

·       Build partnerships that enhance visibility and program impact at national and branch levels.

·       Develop and oversee MEL systems for volunteerism, membership, and youth programs.

·       Collect, analyze, and report on program results to measure progress and impact.

·       Ensure learning and best practices are documented and shared across ERCS branches

·       Support the DSG in identifying and pursuing funding opportunities for department programs.

·       Manage the departmental budget, ensuring efficient use of resources and accountability.

·       Cultivate relationships with donors, private sector actors, and community supporters.

·       Lead and supervise staff within the department, ensuring clarity of roles and performance.

·       Build staff capacity through training, mentoring, and continuous professional development.

·       Promote a collaborative, inclusive, and accountable work culture.

·       Perform other related functions assigned by DSG for the VMY sector.

Qualification Requirements:  

Second/first degree in Management, International Development, Public Administration, Regional and Local Development, Development Studies, Business Administration, Leadership, Organizational Development, Political Science and International Relations, and 10/12 years’ relevant work experience, of which 5/7 years in a managerial position(s).

Skills and Competencies

• Strong leadership and managerial abilities.
• Effective planning, coordination, and problem-solving skills.
• Excellent communication, networking, and partnership-building abilities.
• Proficiency in monitoring, evaluation, and data-driven program management.
• Commitment to humanitarian values and Red Cross/Red Crescent principles.

Core Values and Attributes

• Integrity, accountability, and transparency.
• Inclusivity and respect for diversity.
• Commitment to youth empowerment and community engagement.
• Results-oriented mindset with a focus on innovation and impact.