Red Cross pharmacy serves 500 customers within a day
Ethiopian Red Cross Society (ERCS) Arsi Zonal Branch Assela pharmacy is being visited by more than 500 customers per day since digitalization as of January 2020.
The innovative pharmacy care programs and services to Red Cross pharmacy beneficiaries “highly minimizes our stationery expenses,” says Tolcha Mare, Head of the pharmacy. “It also enables us to serve a number of customers in a short time and to control our stock balance.”
The pharmacy has done a great job in accomplishing to be the best employee-minded and patient focused pharmacy. It is providing excellent care to patients and look forward to introduce its service-leading offerings in the town.
Begashaw, a school teacher, is a dweller of Assela town and a long time Red Cross pharmacy beneficiary. He said that agile pharmacy service and quality pharmacy care makes me to come here frequently. “I’m confident with the Red Cross drugs..; it is very cheap compared to private pharmacies,” he added.
Red Cross pharmacy service with low cost plays a great role in market moderation. For instance, Assela Red Cross pharmacy is selling medicines like insulin with equivalent to its purchasing cost without any increment.
“At this time because of the price increment on medicines, the community refers to use Red Cross pharmacies. The number of Red Cross pharmacy beneficiaries has doubled. So, we are working hard to satisfy the demand not only by digitalizing our service but also by improving our working hours,” says Wagi Degafa, Head of ERCS Arsi Zonal Branch. He also said that negotiation has started with the concerned body to open another pharmacy in the town.
Assela Red Cross pharmacy with a total of 10 employees is the first Red Cross pharmacy in digital service.
ERCS has over 50 pharmacies and drug outlets all over the country providing low cost essential drugs for close to over 3.5 million persons annually.